Handling People Issues

Looking for the cause, identifying remedies and understanding behaviour.

Managers and supervisors exist because their responsiblities are too large for one individual to carry them out on their own. Hence we need teams and individuals to manage/supervise them. However Team Leaders can be vulnerable as they rely on the performance of their team members. How often is it the case that the team could achieve more if it wasn’t for that negative, belligerent, lazy or just disobedient individual!

An Interactive Workshop designed to stimulate and inspire delegates
How to handle difficult people
Understand the use of assertive communication
Appreciate the importance of listening skills
An appreciation of motivational techniques
How to handle workplace conflicts effectively
Learn how conflicts can be best avoided
Introducing behavioural skills
Learn how to apply behavioural skills to problems
Optional ILM endorsement available

All supervisors to middle management who wish to improve relationships for harmonious, productive working. Anyone experiencing conflict within the team will find this workshop of particular benefit. Those wishing to maximise whole team co-operation, motivation and productivity would find much to enhance existing skills.

£195 + vat

£150 + vat

1 day - Day 3 of the 5 day Essential Supervisory and Management Skills (Stage 2) training programme.

Gaye Turk
HS&E & Training Co-ordinator
T: 01256 741005
E: gayeturk@eef-south.org.uk

Provisional Booking form

To make a provisional booking for this course, please fill in your details below. EEF will contact you to confirm your booking and course availability.

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'Excellent course, relaxed atmosphere, free to speak and relevant to my working environment.'<BR>Production Supervisor, Aircontrol Technology

Course types
	training course

Aimed At
	Managers - Middle
	Team Leaders - All
	Team Leaders - Experienced
	Team Leaders - New

Course Subjects

Venues and Dates
To Be Confirmed

view more Handling People Issues training courses

Our conference centres include Woodland Grange, Broadway House, Barleythorpe, Broomgrove and Engineers House

Find out more about our conference centres across the UK and special room hire rates for EEF members

Contact us:

EEF, the manufacturers' organisation - Broadway House - Tothill Street - London SW1H 9NQ
t: 020 7222 7777 f: 020 7222 2782 e: enquiries@eef.org.uk VAT registration number applied for

EEF Limited is the organisation for manufacturing, engineering and technology-based businesses. It is an employers association regulated under Part II of the Trade Union and Labour Relations (Consolidation) Act 1992 and a company limited by guarantee. EEF Limited is registered in England and Wales, registered no 05950172, and its registered office is Broadway House, Tothill Street, London, SW1H 9NQ