Due to the decline in union membership many line managers and HR professionals may have had little or no experience of working within a unionised environment, but union recognition is now increasing.

Union members and their representatives have extensive rights in the workplace, whether or not the union is officially recognised and they will be educated in how to use these rights. This highly practical course provides the knowledge for those who need to work with unions or their members and gives delegates the opportunity to put learning into practice in a safe environment.

Key topics covered in course:

• Understanding the background to Trade Unions and Industrial Relations
• The modern framework
• The difference between voluntary and statutory recognition
• Collective bargaining and collective agreements
• Roles and rights of Trade Union officials and members
• An understanding of the numbers of union representatives and their constituencies
• The difference between consultation and negotiation
• Dealing with ballots and industrial action
• Negotiations for a “win-win” solution

• Understand the framework for industrial relations in the UK
• Know how to develop constructive working relationships with trade union representatives and union members
• Be aware of the roles and rights of trade union officials and members
• Understand when to consult and when to negotiate
• Understand the principles of collective bargaining and collective agreements
• Be better able to create a climate of good employee relations

HR Professionals, Line Managers, Team Leaders and Supervisors who have responsibility of working with unions on a daily basis.