An appraisal system should be a powerful management tool, not a box-ticking exercise. This course will help appraisers to use this powerful tool successfully to motivate, retain and develop staff.

• What is the role of an appraisal in performance management?
• The benefits and potential risks of appraisals SMART objectives
• Performance measures and key result indicators
• Stages of performance appraisal
• Appraisal meetings and techniques
• Appraisal documentation
• Legal risks/perspective
• Practical exercises

• Understand the performance review process as a tool to get the best out of your team
• Be able to plan and prepare for a review discussion
• Understand how to build confidence and give constructive feedback
• Be aware of techniques for dealing with difficult reviewees
• Understand the benefits of setting clear objectives (SMART)
• Understand the need for follow-up action
• Have practised the key skills necessary for an effective appraisal discussion

Those responsible/involved in work-place employee development and performance management, including directors/managers, supervisors, team leaders and HR officials.

For further information please call us on 0161 7772510 or alternatively email our training team