Methods for planning and directing work
Ensure that your performance and production targets are:
- reasonable;
- stretching; and
- ‘SMART’ (Specific, Measurable, Achievable, Realistic and Time-based).
Avoid overload or lack of challenge.
Resourcing
If you now have fewer employees doing the same amount of work, or increased demand without additional workers, consider:
- changing work practices; and
- enabling people to work more ‘smartly’.
This may be through introducing new technology or reappraising with everyone what work they do and how they do it.