Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment

This mediation training for HR professionals will give delegates essential guidance on dealing with workplace bullying and harassment.

Mediation has been shown to be a cost-effective way of managing many employment problems. Disputes can be resolved earlier and more informally, allowing managers to stay focused, reducing the risk of losing valuable employees and easing stress at work.

The new ACAS Code of Practice which came into force in April 2009 recommends that organisations consider dealing with conflict involving bullying and harassment under a ‘separate procedure’ to their normal grievance procedure.

In this one-day course on managing conflict, we invite you to consider what the Code’s recommendation means for your organisation, what such a procedure might look like and how mediation fits with it.

The course is an ideal introduction to mediation and its role in maintaining dignity at work.

This course is also available as a tailored in-house programme.

Who should attend the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment course?

This mediation training will be of particular benefit to HR professionals with responsibility for shaping the company’s response to employment problems and to those dealing with dignity at work procedures.

What are the benefits of attending Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training?

By the end of the workshop, delegates will be able to:

  • develop an appropriate procedure for dealing with bullying and harassment
  • advise on the role of mediation and identify where it might be effectively used
  • consider and respond to the possible barriers to introducing a workplace mediation scheme
  • amend policies and procedures to incorporate mediation

Key topics in the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment course

  • The principles of mediation and the processes involved
  • How mediation can support your line managers
  • The difference between a grievance procedure and mediation
  • Building blocks for an effective means of tackling bullying and harassment issues

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Book your place at Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment

£249.00 (EEF members) | £349.00 (non members) excl VAT

book delegates on this training course
or download our booking form and return it to us by post or fax.

Our block delivery option is perfect for people who want to acquire their qualification quicker or prefer more intensive training sessions.

start date
location
07/03/2012
Sheffield
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Course dates:
7 March 2012
Duration:
1 day
Venue:
Broomgrove, 59 Clarkehouse Road, Sheffield
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
15/03/2012
Melton Mowbray
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Course dates:
15 March 2012
Duration:
1 day
Venue:
EEF, Nottingham Road, Melton Mowbray, Leicestershire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
19/04/2012
Bristol
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Course dates:
19 April 2012
Duration:
1 day
Venue:
Engineers' House, The Promenade, Clifton Down, Bristol
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
09/05/2012
Gateshead
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Course dates:
9 May 2012
Duration:
1 day
Venue:
EEF House, Queensway North, Team Valley Trading Estate, Gateshead
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Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
23/05/2012
Leeds
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Course dates:
23 May 2012
Duration:
1 day
Venue:
TBC,
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
06/06/2012
Hook
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Course dates:
6 June 2012
Duration:
1 day
Venue:
EEF, Station Road, Hook, Hampshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
10/09/2012
Sheffield
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Course dates:
10 September 2012
Duration:
1 day
Venue:
Broomgrove, 59 Clarkehouse Road, Sheffield
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
09/10/2012
Warrington
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Course dates:
9 October 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
11/10/2012
Bristol
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Course dates:
11 October 2012
Duration:
1 day
Venue:
Engineers' House, The Promenade, Clifton Down, Bristol
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
01/11/2012
Birmingham
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Course dates:
1 November 2012
Duration:
1 day
Venue:
St James's House, Frederick Road, Edgbaston, Birmingham
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
01/11/2012
Leamington Spa
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Course dates:
1 November 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course
23/11/2012
Leeds
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Course dates:
23 November 2012
Duration:
1 day
Venue:
TBC,
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training course

Dates not suit?

Complete our enquiry form to ask about future availability
or call us on 0845 293 9850

Our part-time format is convenient for people who are unable to take longer periods out of the workplace.

There are currently no dates available for this delivery format but dates may be available for other formats.

woodland grange leamington spa

Residential options are available at Woodland Grange in Leamington Spa - our purpose-built training centre set in 16 acres of rural countryside.
Call us on 0845 293 9850 to check availability and prices.
start date
location
01/11/2012
Leamington Spa
show details
Course dates:
1 November 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
on request - call 0845 293 9850 to check availability

This course is available for delivery on demand at your company.

The content of training programmes delivered in-house/in-company can be tailored to suit your specific needs.

We can also design bespoke programmes especially for you that combine different elements of our training courses.

Ask us about in-company options for this course

Complete our enquiry form

or call us on 0845 293 9850

Need more information?

Call us if you need to know more about this course or to check availability

0845 293 9850

Got a question or need a proposal? Enquire about this course

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