Behaving Assertively

This one-day course is designed to build confidence by showing participants how to employ assertive rather than passive or aggressive behaviour. Highly interactive, it gives them the opportunity to learn and practise assertive behaviours that really work in challenging situations.

Who should attend the Behaving Assertively course?

Anyone who needs to improve their relationships at work and assert themselves with confidence.

What are the benefits of attending Behaving Assertively training?

Once back at the workplace participants will be able to:

  • maintain positive and productive relationships at all levels
  • tackle challenging interpersonal situations effectively
  • demonstrate their self-respect and respect for others
  • mitigate against the damaging effects of aggressive, passive or indirect aggressive behaviour

Key topics in the Behaving Assertively course

  • – Defining assertiveness
  • – Understanding behavioural drivers
  • Assertive communication – words and phrases, voice tone, pace and pitch
  • Types of assertive behaviour
  • Saying ‘no’ with confidence and without feeling guilty
  • Dealing with negative feelings, defensive behaviour and difficult situations
  • Making requests positively and confidently
  • The power of assertive questioning
  • Giving and receiving feedback

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Book your place at Behaving Assertively

£249.00 (EEF members) | £349.00 (non members) excl VAT

book delegates on this training course
or download our booking form and return it to us by post or fax.

Our block delivery option is perfect for people who want to acquire their qualification quicker or prefer more intensive training sessions.

start date
location
17/02/2012
Leamington Spa
Course dates:
17 February 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
21/02/2012
Melton Mowbray
Course dates:
21 February 2012
Duration:
1 day
Venue:
EEF, Nottingham Road, Melton Mowbray, Leicestershire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
01/03/2012
Warrington
Course dates:
1 March 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
07/03/2012
Leeds
Course dates:
7 March 2012
Duration:
1 day
Venue:
TBC,
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
28/03/2012
Cambridge
Course dates:
28 March 2012
Duration:
1 day
Venue:
EEF, Iconix Park, London Road, Pampisford, Cambridge
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
26/04/2012
Warrington
Course dates:
26 April 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
01/05/2012
Birmingham
Course dates:
1 May 2012
Duration:
1 day
Venue:
St James's House, Frederick Road, Edgbaston, Birmingham
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
10/05/2012
Sheffield
Course dates:
10 May 2012
Duration:
1 day
Venue:
Broomgrove, 59 Clarkehouse Road, Sheffield
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
22/05/2012
Bristol
Course dates:
22 May 2012
Duration:
1 day
Venue:
Engineers' House, The Promenade, Clifton Down, Bristol
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
06/06/2012
Cambridge
Course dates:
06 June 2012
Duration:
1 day
Venue:
EEF, Iconix Park, London Road, Pampisford, Cambridge
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
27/06/2012
Leamington Spa
Course dates:
27 June 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
28/06/2012
Warrington
Course dates:
28 June 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
05/07/2012
Leeds
Course dates:
5 July 2012
Duration:
1 day
Venue:
TBC,
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
04/09/2012
Melton Mowbray
Course dates:
4 September 2012
Duration:
1 day
Venue:
EEF, Nottingham Road, Melton Mowbray, Leicestershire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
11/09/2012
Hook
Course dates:
11 September 2012
Duration:
1 day
Venue:
EEF, Station Road, Hook, Hampshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
11/09/2012
Warrington
Course dates:
11 September 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
09/10/2012
Birmingham
Course dates:
9 October 2012
Duration:
1 day
Venue:
St James's House, Frederick Road, Edgbaston, Birmingham
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
16/10/2012
Bristol
Course dates:
16 October 2012
Duration:
1 day
Venue:
Engineers' House, The Promenade, Clifton Down, Bristol
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
18/10/2012
Leamington Spa
Course dates:
18 October 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
08/11/2012
Leeds
Course dates:
8 November 2012
Duration:
1 day
Venue:
TBC,
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
20/11/2012
Sheffield
Course dates:
20 November 2012
Duration:
1 day
Venue:
Broomgrove, 59 Clarkehouse Road, Sheffield
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course
28/11/2012
Warrington
Course dates:
28 November 2012
Duration:
1 day
Venue:
EEF, Glazebrook Lane, Glazebrook, Warrington, Cheshire
Price:
£249.00 (EEF members) | £349.00 (non members)
Book on the Behaving Assertively training course

Dates not suit?

Complete our enquiry form to ask about future availability
or call us on 0845 293 9850

Our part-time format is convenient for people who are unable to take longer periods out of the workplace.

There are currently no dates available for this delivery format but dates may be available for other formats.

woodland grange leamington spa

Residential options are available at Woodland Grange in Leamington Spa - our purpose-built training centre set in 16 acres of rural countryside.
Call us on 0845 293 9850 to check availability and prices.

start date
location
17/02/2012
Leamington Spa
Course dates:
17 February 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
on request - call 0845 293 9850 to check availability
27/06/2012
Leamington Spa
Course dates:
27 June 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
on request - call 0845 293 9850 to check availability
18/10/2012
Leamington Spa
Course dates:
18 October 2012
Duration:
1 day
Venue:
Woodland Grange, Old Milverton Lane, Leamington Spa, Warwickshire
Price:
on request - call 0845 293 9850 to check availability

This course is available for delivery on demand at your company.

The content of training programmes delivered in-house/in-company can be tailored to suit your specific needs.

We can also design bespoke programmes especially for you that combine different elements of our training courses.

Ask us about in-company options for this course

or call us on 0845 293 9850

Need more information?

Call us if you need to know more about this course or to check availability

0845 293 9850

Got a question or need a proposal? Enquire about this course

Why train with EEF?

There are a thousand and one providers of training services but very few share our track record. Our experience advising our members and our close relationship with government means that we have an unrivalled, in-depth knowledge of the areas that we train on.

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