discipline and grievances

If a business is to run efficiently, it must set and enforce appropriate standards of conduct and performance for its workforce. It must also ensure that any grievances that employees may have about their employment are dealt with promptly and fairly. There are appropriate laws and good practice on handling discipline and grievances.

Employees who are guilty of serious or persistent misconduct may end up being dismissed. Some employees, however, fail to meet the required standard of performance through illness or incapability rather than a lack of effort, making a disciplinary approach inappropriate.