Accreditation | Constitution and governance | EEF

Accreditation - EEF’s commitment to high standards

We take our obligations very seriously. Our policies, procedures and practices adhere to recognised standards, ensuring that all our customers benefit from high-quality services.

Our quality management system is certificated to ISO9001:2008. We hold the OHSAS 18001:2007 certification for our health and safety management system, and the ISO 14001:2004 certification for our environmental management system.

We are committed to providing a high standard of customer service; all our staff have been on our Customer First programme. We hold the prestigious Institute of Customer Service (ICS) ServiceMark standard to recognise commitment to and achievement in customer service. We have held the Investor in People award since 2012.

Policy statements and certificates

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