Workplace mediation an approach to dispute resolution | EEF

Workplace mediation an alternative approach to dispute resolution

Effective mediation can play a vital role in repairing employee relations. Get up close and personal with the mediation process in this expert led workshop.

Left unresolved, workplace disputes harm productivity, damage employee morale and tie-up valuable management time.  For anyone looking to resolve workplace conflict fast, mediation is increasingly used as an effective alternative approach to dispute resolution.

In this half-day practical workshop, witness for yourself how mediation works - watch the story unfold and reach a conclusion with the help of an experienced mediator.  We’ll take you through the process step by step providing you with expert led insight, allowing you to see what happens, and at each stage, the action will be paused for you to raise questions and discuss how things are progressing.

Who should attend?

  • Line Managers
  • HR Professionals
  • Owner Managers
  • Trade Union Officials

Why attend?

  • Gain a deeper understanding of the mediation process
  • See what mediation looks like by means of an inter-active demonstration of a typical workplace conflict
  • An opportunity to discuss your experiences of mediation with your peers, share your thoughts and ideas about when mediation is appropriate


Penny Cole, National Mediation Lead, EEF the manufacturers’ organisation


09:00 Registration and coffee

09:30 Welcome & introductions

What’s happening in the world of mediation?

Common challenges and issues

10:15 How it all starts.  Meeting the parties

11.00 The joint session

11.45 Top tips for integrating mediation into your practices and procedures

12.30 Light lunch

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