Responding informally to a concern or complaint | Managing grievances | EEF

Responding informally to an employee's concern or complaint

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The Acas Code of Practice on disciplinary and grievance procedures ('the Acas Code') actively encourages the settlement of most workplace grievances 'informally'.

This page explains how to seek to do so in practice.

For further information on the relevance and impact of the Acas Code see  The Acas Code of Practice on disciplinary and grievance procedures. 

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