Business skills training

We have a range of courses designed to support the core business areas of sales, customer service, finance, project management and internal training. All our courses are taught by highly knowledgeable professionals with years of industry experience.

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We can deliver all our courses at our locations or yours.

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Our courses

Apprentice coaching and mentoring

Duration
2 days
Members
£283 +VAT
Non Members
£330 +VAT

This two-day course will provide delegates with the management skills and confidence they need to act as an effective workplace coach or mentor for apprentices.

Course details

Dates & Locations

23-24 January 2018 EEF Warrington office
Warrington
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20-21 February 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
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4-5 April 2018 EEF Gateshead office
Gateshead
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2-3 May 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
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25-26 July 2018 EEF Cambridge office
Cambridge
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8-9 August 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
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26-27 September 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
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30-31 October 2018 EEF Reading
Reading
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12-13 November 2018 EEF Sheffield office
Sheffield
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5-6 December 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
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If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

Coaching skills for managers

Duration
1 day
Members
£255 +VAT
Non Members
£299 +VAT

This one-day highly practical course will prepare managers and leaders to use a range of styles to support and develop their people for higher performance and productivity. By developing effective coaching skills, delegates will develop an effective method of developing individuals and teams to raise confidence and competence in the workplace.

Course details

Dates & Locations

5 February 2018 EEF Gateshead office
Gateshead
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1 March 2018 EEF Bridgend office
Bridgend
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24 April 2018 EEF Gateshead office
Gateshead
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24 May 2018 EEF Sheffield office
Sheffield
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06 June 2018 EEF Cambridge office
Cambridge
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18 June 2018 EEF Warrington office
Warrington
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19 July 2018 EEF Bristol - training and conference centre
Bristol
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11 September 2018 EEF Bristol - training and conference centre
Bristol
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18 October 2018 EEF Technology Training Centre - Aston
Aston, Birmingham
Book

2 November 2018 EEF London - training and conference centre
London
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If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

ILM level 3 award in coaching

Duration
4 days
Members
£750 +VAT
Non Members
£885 +VAT

This four-day programme equips delegates with the core knowledge, skills, behaviours and practical methods to plan and conduct effective coaching sessions. It is aimed at those who coach as part of their role and is designed to help them support the learning and development of individuals and teams. Delegates will gain the skills to deliver cost effective mutual learning that leads to increased performance against organisational objectives.

Course details

Dates & Locations

16, 23 January and 6, 19 February 2018 EEF Bristol - training and conference centre
Bristol
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19-20 March, 19-20 April 2018 EEF Gateshead office
Gateshead
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15, 22 June and 6, 13 July 2018
EEF Warrington office
Warrington
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1, 5, 12, 26 November 2018 EEF London - training and conference centre
London
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If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

ILM level 5 certificate in coaching and mentoring

Duration
6 days

This six-day programme is designed to equip those who use coaching and/or mentoring as a significant part of their role with tools and techniques to be an effective workplace practitioner. Delegates will gain the practical skills to support personal development, improved organisational communication, professional relationships and improved performance.

Course details

Dates & Locations

There are no upcoming dates for this course. If you would like to be informed when the next dates are added or are interested in having this course run at one of your offices or sites, please get in touch.

Instructional techniques for workplace trainers

Duration
2 days

Delegates will learn how to recognise situations in the workplace where learning is required, analyse tasks in order to plan effective training, and review and set clear standards of performance. They will also gain the skills and confidence to design and carry out short pieces of on-the-job training and write appropriate notes to support their training. Newly appointed workplace trainers, or anyone who delivers one-to-one or on-the-job training would benefit from this practical two-day course. Group numbers are kept low to ensure better coaching that is tailored to the participants' needs, together with individual feedback.

Course details

Dates & Locations

There are no upcoming dates for this course. If you would like to be informed when the next dates are added or are interested in having this course run at one of your offices or sites, please get in touch.

Mentoring skills

Duration
1 day

This one-day course provides mentors with core knowledge and skills and practical ways to get the most out of the relationship with their mentees. It will enable delegates to nurture and manage their talent, helping to build a culture of continuous development that is vital to increasing business performance.

Course details

Dates & Locations

There are no upcoming dates for this course. If you would like to be informed when the next dates are added or are interested in having this course run at one of your offices or sites, please get in touch.

Train the trainer

Duration
2 days
Members
£595 +VAT
Non Members
£695 +VAT

This two-day practical course will benefit individuals who need to design and deliver interactive workplace training sessions to groups of learners. It is aimed at managers, department heads, supervisors, team leaders and trainers. It will also be useful to those who are responsible for delivering theoretical information and support to groups of people and wish to encourage participation in these training sessions. Numbers are kept low to enable delegates to practice their skills and work on their specific challenges.

Course details

Dates & Locations

23-24 May 2018 EEF Sheffield office
Sheffield
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21-22 August 2018 EEF London - training and conference centre
London
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22 - 23 August 2018 EEF Warrington office
Warrington
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21-22 November 2018 EEF Warrington office
Warrington
Book

If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

Trainer techniques

Duration
half a day

This half-day course provide trainers with additional skills to improve their delivery.

Course details

Dates & Locations

There are no upcoming dates for this course. If you would like to be informed when the next dates are added or are interested in having this course run at one of your offices or sites, please get in touch.

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