Business skills training

We have a range of courses designed to support the core business areas of sales, customer service, finance, project management and internal training. All our courses are taught by highly knowledgeable professionals with years of industry experience.

We can come to you

We can deliver all our courses at our locations or yours.

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Our courses

Exceptional customer service

Duration
1 day
Members
£255 +VAT
Non Members
£299 +VAT

This one-day course is for any individual who wants to provide a first-class experience to all types of internal and external customers. Delegates will find out how to keep the customer at the heart of all they do and enable positive, memorable experiences that customers talk about for all the right reasons.

Course details

Dates & Locations

18 April 2018 EEF Warrington office
Warrington
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26 September 2018 EEF Cambridge office
Cambridge
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7 November 2018 EEF Reading
Reading
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If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

Key account management

Duration
2 days
Members
£595 +VAT
Non Members
£695 +VAT

This two-day course is ideal for any managerial staff, newly appointed account managers and sales team members and managers who are new to the relational sales process.

Course details

Dates & Locations

13 - 14 February 2018 EEF Warrington office
Warrington
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24-25 May 2018 EEF London - training and conference centre
London
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11 September 2018 EEF Cambridge office
Cambridge
Book

26 - 27 November 2018 EEF Warrington office
Warrington
Book

If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

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