Handling difficult conversations training
- half a day
- £155 +VAT
- Non Members
- £175 +VAT
This half-day programme is for line managers, supervisors and HR professionals who have to conduct challenging conversations with staff, perhaps about their behaviour, results, or actions. It will also cover how to handle demanding and testing individuals.
This course will equip managers with the necessary confidence, knowledge and skills to engage with people from a productive and focused position.