Personal impact and effectiveness training

We have a range of courses, designed to enable you to improve your presentation, manage your workload and improve your working relationships. All our courses are taught by highly knowledgeable professionals with years of industry experience.

EEF-Summer-Special---segment-pages

 

We can come to you

We can deliver all our courses at our locations or yours.

Get in touch

Our courses

Behaving assertively

Duration
1 day
Members
£255 +VAT
Non Members
£299 +VAT

Delegates will learn practical techniques to improve interaction with staff, clients and managers by adopting a constructive and assertive behavioural style. It will help people understand why they respond to particular situations in a passive or aggressive way and how to respect their own rights and those of others. Assertion is a life skill, therefore the course will also benefit attendees outside of the workplace.

Course details

Dates & Locations

19 September 2017 EEF Cambridge office
Cambridge
Join waiting list

21 September 2017 EEF Gateshead office
Gateshead
Book

22 September 2017 EEF Bristol - training and conference centre
Bristol
Book

10 October 2017 EEF Warrington office
Warrington
Book

29 November 2017 EEF Birmingham office
Birmingham
Book

If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

Interpersonal communication skills

Duration
1 day
Members
£255 +VAT
Non Members
£299 +VAT

This one-day course is suitable for anyone who wants to improve their interpersonal skills and communication techniques when dealing with internal and external stakeholders. Delegates will gain the essential social skills to contribute effectively to organisational life, improve customer service and workplace relationships. The practical training programme will help participants to gather information, solve problems and make the right decisions.

Course details

Dates & Locations

26 September 2017
EEF Sheffield office
Sheffield
Book

03 October 2017
EEF Birmingham office
Birmingham
Book

19 October 2017
EEF Gateshead office
Gateshead
Book

31 October 2017
EEF Bristol - training and conference centre
Bristol
Book

16 November 2017
EEF Warrington office
Warrington
Book

If we don’t have a suitable date, register your interest and we'll let you know as soon as new dates and locations are added.

Online payments are not supported by your browser. Please choose an alternative browser or make payments through the 'Other payment options' on step 3.