Woodland Grange has appointed Ann Langdon as reception manager at the AIM-Gold accredited venue. She joined on 11th May and is now responsible for a team of three.
Ann started her career with a HND in Hospitality Management at West Herts College and went on to hold many positions within the hospitality sector, moving up the career ladder from food & beverage team leader to general manager with Premier Inn.
Commenting on her new role at Woodland Grange, Ann said:” Reception is the hub of any venue so being organised and efficient impacts positively on the venue’s entire team and operation. Most importantly, first impressions count and it is a receptionist’s job to ensure that guests are greeted professionally and with warmth.
“It is a very exciting opportunity for me to join a business that is recognised for its customer service excellence, and I will be working very hard with my team to ensure that this reputation continues.”