Keep calm and book direct goes live
Woodland Grange’s direct bedroom booking portal has now gone live. This automated service allows clients to book a room in advance - at any time of the day or the night. Best rate will be guaranteed, and regardless of how far in advance a booking is made, it can be cancelled with 48 hours’ notice.
The benefits to a B&B booker are that it's simple to use; it’s fast, efficient and comes with the full back up of the Woodland Grange reception team, if required.
The system integrates seamlessly with the www.woodlandgrange.com
website and allows for ‘live’ bedroom availability to be shared with the online portal in real-time.
Ian Chaplin, general manager of Woodland Grange, said: “We have made a significant investment in this product but technology will never replace people, particularly in a customer-focussed environment like Woodland Grange. However, moving with the times is important and we want to give our customers more choice in how they place a booking. Booking direct streamlines the entire process and remembers users which removes the need to constantly re-enter booking details. It's perfect for people who are under time pressure.”