Are you a world class receptionist? Do you want to be one?

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An exciting opportunity has arisen to join the multi award winning team at EEF Venues, named ‘No 1 Small Group in the Venue Verdict Awards 2017.

Woodland Grange is a stunning 4 star residential conference venue in Warwickshire with 114 bedrooms and 26 meeting rooms with a maximum capacity of 200. This is a fabulous opportunity to join a forward thinking team in a building full of character, state-of-the-art facilities, 16 acres of beautiful grounds - and a convenient location at the heart of the motorway network (the M40, M42, M6 and M69 are all within a 20-minute drive). 

It is one of only fourteen conference venues in the UK to have achieved the Accredited in Meetings (AIM) Gold Award for superb meeting room facilities and it is a Conference Centre of Excellence, the highest measure of quality within the conference venue sector.  

We are looking for a candidate with a great personality and passion for the hospitality industry to join the management team at our flagship venue in Leamington Spa.

As a Receptionist you will be expected to provide exceptional customer service and information to our guests, as well as liaising efficiently with all other departments in the hotel to ensure the smooth running of the Front Office.

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Key Responsibilities; 

·        Ensuring an exceptional arrival experience for all guests

·        Checking in and out guests

·        Ensuring that the department runs efficiently whilst you are on shift

·        Answering the telephone

·        Banking responsibilities

·        Dealing with reservations accurately and promptly.

 

Experience within a busy, hotel/conference environment is desirable for this role.

We require all job applicants to share its company-wide commitment to putting the Customer First.

If you are invited to an interview, all candidates are required to demonstrate a good understanding and provide examples of having delivered high levels of customer service

Contact Polly on ‚Äč07711 761301 or email pdillon@eef.org.uk

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